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FAQ's

BOX GROUP | Ponta Delgada - São Miguel > FAQ's
As a transport and storage company, we treat your items as if they were our own and pay the utmost attention to safeguarding the quality of your inventory. Even so, we still have insurance that covers all our services, so our customers can rest 100% at ease.
We will exceed your expectations in service quality and productivity. Our team is trained to excel in all aspects of transport tasks. If you are in need of a company to transport your goods, look no further, we guarantee your satisfaction. At Express Move, we treat our customers like family.
Leaving your current home and moving to a new location, or even moving some furniture inside your own home, requires a lot of effort. Not only does it require you to transfer large and small items, but you also need to consider all the logistics involved in carrying out the packing and moving of your goods. Given the complexities of such a job, it will be in your best interest to have a house moving service. At Express Move, we will help you complete your move in the fastest, most correct and safest way.
We, at Express Move, provide the best travel service for companies, offices, stores, among others. We have adequate vehicles and a professional team that knows how to relocate your company with the least possible interruption. We have the experience needed for all varieties of changes. We specialize in moving equipment, furniture and other goods. We take care of all the items to be moved to the new location. We know its importance and therefore, we will execute it as soon as possible, safely and with quality.

We recommend the packing method and material according to the nature of your goods. The packaging materials we use provide better protection for your goods during transit.

Some of the packaging materials used are the following: Corrugated cardboard, bubble wrap, plastic film roll, plastic boxes, adhesive tape, among others. If necessary, we can also make boxes according to your requirements. Our experienced professionals and our dedicated team will help you unpack your valuable belongings at your new destination. When unpacking, our employees unpack, taking special care of your belongings. We help not only to unpack, but also to rearrange your belongings according to your desire and instructions.

The unpacking services include the following services:
– Positioning furniture in the right place according to the customer's wishes,
– Unpacking boxes,
– Putting your belongings on your own in its proper place,
– Putting clothes in closets,
– Among others.

Storage services mainly consist of storage facilities for household goods, industrial goods, furniture, among others. We provide short and long term storage services per m3 (cubic meter). We store goods according to customers' requirements. At Express Move, we offer our services at affordable prices. With us, you can obtain storage facilities in the most cost-effective way. We guarantee a hygienic and controlled place for storage, so there is no chance of damaging your goods. We move goods carefully so they stay safe. We help with documentation related to storage and take care not only in packing and moving goods and items, but also in protecting them throughout all procedures.
Yes of course! You can contact us via email, telephone contact or even the online chat that we have available on our website, in order to clarify any doubts you may have. We are here to facilitate the transport or storage of your goods!

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